How We Work

The key to an excellent result is an excellent process. We have worked hard to make sure our TrackVia development process is both streamlined and also thorough. We have developed a simple, thorough Five-Step Process that allows us to work with you to build the perfect platform for your business needs.

By the time your TrackVia platform is finished, you’ll understand how we’ve built it… and know how to make changes yourself.

Every step along the way, you – our client – is involved as much as possible. We ask questions, and more importantly, listen intently to your input. By the time your TrackVia platform is developed, not only will you understand how we’ve built the application, you will know how to change the application.

Step 1: Discovery

Everyone is on the same page.

We determine and define the five to ten key features that you need.

Step 2: Design

You provide structural feedback and input.

We schedule two to six meetings (depending on complexity) and review each part of your new system.

Step 3: Development

After there is 100% buy-in on the plan for your project, then …

Our team begins building your application. While that’s happening, we’re meeting to make sure you know and see exactly what we’re doing.

Step 4: Delivery

Implementation tools for your business.

  • We create training videos.
  • We conduct training sessions.
  • We answer questions.

Step 5: Support

We’re here for your success.

After training and deployment we still touch base on a weekly basis for the first four to six weeks. We want to make sure you have the support you need going forward.